We deliver all across the GTA! Same-day delivery is available

FAQ & Delivery

 Do you offer Toronto Balloon Delivery?

Yes, we offer same-day Balloon delivery or on your selected date! Just leave a note during checkout of your preferred date and time. We will try our best to deliver within a 3 hour time window of your preferred time.

Due to weather, traffic, and other unforeseen circumstances, we cannot guarantee your delivery time. 

How far in advance should I order my balloons?

We offer same day service from Monday to Friday, however it’s best to order 1~3 days ahead of time.

Is there a delivery charge?

Orders over $80 receive free delivery within downtown Toronto! For orders under $80 or outside of downtown Toronto, the delivery is calculated based on your location.

What is your delivery zone?

We deliver all across the GTA! 

What are your hours of operation?

We are open from 9AM - 7PM Monday through Sunday for processing orders and customer service. We are currently doing deliveries from Monday - Friday. 

Can I add specific balloon requests?

Yes, just leave a note in the checkout of your requests and we will do our best to make it happen!

Are your balloons on strings and weighted and filled with helium?

Yes, all the balloons come on 6 foot ribbons or longer and are weighted. They all come filled with helium.

Do you accept credit cards?

Yes, our online booking accepts credit cards.

If I blow up balloons by mouth, will they float?

No, the balloons require helium to float.

Do you offer same-day balloon delivery?

Yes we do! We offer same-day Toronto balloon delivery within downtown Toronto.

How long will the balloons float?

The latex balloons are treated with HiFloat to extend their float time from the standard 12 hours to up to 2~5 days. 
Please note, confetti filled balloons cannot be treated with HiFloat as they are filled with paper confetti. 

Jumbo balloons last weeks! 

What if my balloon pops?

Due to the nature of balloons,  they can sometimes pop. If your balloons have popped, please e-mail us a photo of your popped balloon within 30 minutes of receiving your order and we will provide a new one via your original method of either delivery or pick-up.

You must provide a photo within 30 minutes via e-mail. Due to the nature of balloons, we are not liable for any damage or popping that happens after this time frame.

Return Policy

All orders must be cancelled 48 hours prior to pick-up or delivery for a refund. No refunds will be issued if order is cancelled within 48 hours of requested pickup/delivery.

In light of the current COVID-19 situation, we are providing full refunds or rescheduling for orders with 24 hours cancellation notice. If less than 24 hours notice is provided we will not issue a refund, as we may have already begun to prepare your order.